Device Matters
Useful information on PLD iPad purchase, contractor support, warranty, insurance, device issues and FAQs.
Last updated 15 July 2026
PDLP Student Device Information Kit
Click here to opt for purchasing the Hillgrove Secondary School PLD iPad Bundle
Device Contractor's Information & Service Centres
Click here to view information about our device contractor (AsiaPac) & the available service centres in Singapore
Insurance & Warranty
Click here to view information about the insurance and warranty policies of devices bought through AsiaPac
Standard Operating Procedures (SOPs)
Click here to learn about the SOPs on reporting of device issues, reporting of loss of devices, and replacement/change of devices
Reporting a damaged/faulty device or accessory
Click here to view the process for physical issues with the issued device/accessory
Frequently Asked Questions (FAQs) on Devices
Click here to view FAQs about devices purchased through AsiaPac